Explain what it means to have a hosting account.

Do I have to get a domain name with your company? I already have one with someone else.

When I went to the site where I registered my domain, I did not see where I could change the DNS. Now what?

How does the transfer process work?

Explain what it means to have a hosting account.
In the world of websites, you have two things: domain name and your host. We can provide both for you. We will host all of your files on one of our servers so your site is served up at any time of day or night.
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Do I have to get a domain name with your company? I already have one with someone else.
When you sign up for hosting, all you do is change the DNS of your existing domain name to our DNS and your domain will work. It doesn't matter where you got the domain, if you have control over it and can change the DNS, your site will work with us.
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When I went to the site where I registered my domain, I did not see where I could change the DNS. Now what?
If you registered it with a company that did not give you any kind of control panel or means to change anything (contact info, etc.) you have made a mistake. You can try to contact them via email to have them change the DNS or to transfer your domain to another registrar.
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How does the transfer process work?
Most registrars have the ability to transfer your domain to your new account from your old registrar. You will have to make sure of two things before it will work. Your email listed with your old registrar is current and working, and that your domain is not "locked." Usually it is locked by default, and you have to unlock it from their control panel. This process help ensures that no one can steal your domain name.
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