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I need to change my credit card information. What do I do?
I need to upgrade my plan, is there a fee?
What if I want to downgrade my account or even cancel?
Is my credit card information totally safe with you?
What will happen when my site goes over the data transfer limit?
What are the fees for extra bandwidth?
I don't have credit card. Can I send a check or money order?
I need to change my credit card information. What do I do?
Please send an email to support@netevo.net and We will provide you with a link to modify your information.
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I need to upgrade my plan, is there a fee?
No, there is not a fee. Just send an email to support@netevo.net with details about what you want to do.
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What if I want to downgrade my account or even cancel?
To downgrade or cancel, send an email to support@netevo.net
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Is my credit card information totally safe with you?
As we use a trusted, third party credit card processor, we don't have your credit card information with us. And therefore, we don't store your credit card information on our system. Your credit card information is totally secure.
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What will happen when my site goes over the data transfer limit?
Our system has the capability to block sites that are about to exceed their data transfer limit. Once your site exceeds the limit, you may email support and request to order more bandwidth.
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What are the fees for extra bandwidth?
$2.25 per GB of bandwidth.
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I don't have credit card. Can I send a check or money order?
Yes. However, the hosting plan must be prepaid for the year. It is not feasible to accept money orders or checks every month for a few dollars. If you want to send us a money order or check, please do so for a yearly payment: Attn:Payment Netevo.net 3432 Warren Chapel Road Marietta, OH 45750
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